Bouncy Castle Hire – Frequently Asked Questions

Q: Do you take a deposit for bouncy castle hire?
A: No, we don’t take deposits. Payment is made on arrival when we deliver and set up your castle.

Q: How can I pay?
A: We prefer cash on arrival, but bank transfer is also accepted — whichever is easier for you.

Q: How long is the hire period?
A: Standard hire is for the day, but we can offer multi-day or weekend hire too if you’d like to keep it longer.

Q: What time do you deliver and collect?
A: Delivery and collection times vary depending on bookings for the day. We’ll confirm your times a few days before your event and always try to fit around you.

Q: What do I need for setup?
A: We just need a flat, clear area with access to a standard plug socket. Please make sure the space is free from sharp objects, pet mess, or overhanging branches.

Q: Can the bouncy castle go on artificial grass or hard surfaces?
A: Yes — we can usually set up on artificial grass, decking, or hard ground, but please let us know in advance so we can bring the right equipment to secure it safely.

Q: Can I use the castle indoors?
A: Absolutely! Our castles can be used indoors if the venue has enough ceiling height. We’ll confirm the space requirements when you book.

Q: What happens if it rains or the weather is bad?
A: Light rain is usually fine, but if conditions are unsafe (like heavy wind or storms), we’ll contact you to rearrange or offer a suitable alternative. Safety always comes first.

Q: Are your castles safety tested and insured?
A: Yes — all our inflatables are fully tested and insured. We take safety seriously and set everything up securely before leaving.

Q: What areas do you cover?
A: We cover Cheshire and surrounding areas. If you’re not sure whether we deliver to you, just send us a quick message and we’ll confirm.